1. Introduction

PTE Peak ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you use our website (www.ptepeak.com) and our online training services.

2. Information We Collect

• Personal Information: Full name, email address, phone number, billing information, and any information you provide during registration or inquiries.

• Usage Data: IP address, browser type, device info, access times, and browsing behavior.

• Cookies and Tracking: We use cookies for essential site functions, analytics, and marketing (only with your consent).

• Third-Party Integrations: If you log in using a third-party service like Google or Facebook, we may receive your profile information.

3. How We Use Your Information

• To provide and improve our online courses

• To manage account access and customer support

• To send course notifications, updates, and promotional content (with consent)

• To analyze user behavior for website improvements

• To comply with legal obligations and secure our services

4. Legal Bases for Processing (GDPR Compliance)

• Consent: For optional communications and tracking

• Contract: For course delivery and account creation

• Legal Obligation: Where required by law

• Legitimate Interest: To improve and secure our services

5. Data Sharing

We do not sell your personal data. We may share it with:

• Service Providers: For payments, analytics, and hosting

• Legal Authorities: When required by law

• Business Transfers: In case of a merger or acquisition

• With Consent: If you approve additional disclosures

6. International Transfers

Your data may be transferred to servers outside your country. We ensure such transfers meet required data protection standards (e.g., SCCs, adequacy decisions).

7. Your Rights

You have the right to:

• Access and correct your personal data

• Request deletion or restrict processing

• Withdraw consent at any time

• Lodge a complaint with your local data protection authority (EU/UK)

8. Data Retention

We keep your data only as long as necessary for the purposes listed above. Inactive accounts may be purged after a defined period unless required for legal reasons.

9. Children’s Privacy (COPPA Compliance)

We do not knowingly collect data from children under 13. If we learn we have, we will delete it immediately.

10. Security

We use SSL encryption, secure hosting, and account-level protections to safeguard your data.

11. Changes to this Privacy Policy

We may update this policy from time to time. Material changes will be notified via email or website notices.

Last Update: June 28, 2025
Contact: Contact@ptepeak.com